I have been employed as a Flight Instructor since 2017, where I’ve had the opportunity to train students with little to no flying experience. This role has honed my ability to communicate complex concepts clearly and to foster a supportive learning environment. In addition, during the pandemic, I owned and operated a small restaurant, where I interacted with a wide range of customers—from the most pleasant to the most challenging. Managing the restaurant taught me valuable skills in customer service, conflict resolution, and working under pressure. My diverse experiences have significantly boosted my confidence in dealing with people from all walks of life and have solidified my focus on delivering excellent customer service in all areas of my professional life.