SHOPIFY VIRTUAL ASSISTANT | E-COMMERCE SPECIALIST | MARKETPLACE OPERATIONS
Are you looking for a reliable Shopify Virtual Assistant and E-commerce Specialist to manage and optimize your online store operations? I help ecommerce businesses streamline their Shopify and marketplace workflows with a strong focus on accuracy, efficiency, and consistent store performance.
I have hands-on experience managing multi-brand ecommerce operations across Shopify and international marketplaces, handling both product and backend store management tasks.
WHAT I CAN DO FOR YOU:
Shopify Store Management
Product listing creation and optimization
SKU creation and barcode generation
Product variants, bundles, and collections setup
Inventory updates and stock management
Product uploads with SEO (titles, descriptions, ALT text, key features, product care)
Storefront updates (banners, size charts, pages, blogs)
Marketplace Operations
Daily monitoring of OTTO (Germany) and ----------- (Netherlands) stores
Order tracking and processing checks
Cancellation approvals and order issue handling
Monitoring ratings and customer reviews
Customer & Order Support
Order corrections (address changes, updates, tracking support)
Handling customer inquiries and disputes
Shopify chargeback management and resolution support
Refund and cancellation processing via platforms like AusPost (where applicable)
Design & Content Creation
Static ad creation and GIF ads
----------- editing for social media content
Storefront and website banners<8efe80624d780eba0c6493ec45140364>Email design using Figma
Basic graphic design using Canva and Photoshop
Custom product design support using Adobe Illustrator
Social Media & Marketing Support
Scheduling posts using Meta Business Suite<8efe80624d780eba0c6493ec45140364>Facebook and Instagram content management
Basic e-commerce content support for engagement
Administrative Support
Invoice creation using Xero
Data entry and spreadsheet management (Excel, Google Sheets)
Product and order data organization
Shopify blog posting and content updates
ADDITIONAL SKILLS (FROM EXPERIENCE):
Shopify store management (end-to-end operations)
Marketplace management (OTTO, -----------, Shopee, TikTok Shop, Lazada, Amazon)
SEO optimization for product listings and content
Data entry and product information accuracy control
Multi-store syncing and product maintenance
Customer service and ecommerce operations support
Visual content creation for ecommerce marketing
WHY WORK WITH ME:
Detail-oriented and highly organized
Strong experience in Shopify and multi-platform ecommerce
Fast learner and adaptable to new tools and systems
Able to manage multiple brands and workflows
Reliable, consistent, and focused on accuracy
Strong problem-solving and communication skills
I am committed to helping ecommerce businesses run smoothly, maintain accurate product data, and improve overall store performance across all platforms.
Keywords:
Shopify Virtual Assistant, E-commerce Specialist, Marketplace Operations, Product Listing, Inventory Management, Order Fulfillment, Shopify VA, OTTO Marketplace, ----------- VA, Customer Support, Shopify Product Manager, E-commerce Operations Assistant
