Customer Support Administrative, Finance, Accounting

I help businesses deliver exceptional customer and vendor support by providing accurate, efficient, and reliable service. With over 8 years of professional experience in Accounts Payable, billing, customer support, procurement, and vendor management, I have extensive experience responding to customer and vendor email inquiries regarding invoices, payments, billing concerns, and account issues.

I have a proven ability to manage high-volume workloads, handling 60–70 service tickets daily while consistently meeting SLA targets. I excel at resolving customer and vendor concerns professionally, processing invoices accurately, maintaining organized records, and collaborating with cross-functional teams to ensure smooth business operations.

I work with the following tools: Google Workspace, Google Sheets, Google Calendar, Google Drive, Microsoft Excel, Microsoft Teams, SAP, Service Snow, Readsoft,Canva, Capcut, Chat GPT and Gemini AI

I am available for full-time work, can accommodate both US and UK time zones, and am open to long-term opportunities. I look forward to becoming a valuable part of your team and contributing to your company’s success.