Experienced business support professional with nearly a decade of progressive experience in customer operations within fast-paced BPO environments, serving clients in food delivery, e-commerce, and real estate sectors. Recognized for strong problem-solving abilities, sound judgment, and a consistent track record of delivering high-quality customer experiences while meeting performance and service-level targets.
Recently transitioned to e-commerce operations as a virtual assistant and product researcher on Amazon. Skilled in wholesale sourcing, competitive evaluation, and profitability assessment to drive product selection and sustainable revenue growth. Brings a balanced combination of analytical thinking, operational efficiency, and customer-focused insight to support strategic business objectives.
