Property Manager & Construction VA | Construction Estimator
I’m a highly organized, proactive professional who thrives in independent, fast-paced environments. From managing rental properties and coordinating maintenance to supporting construction projects and streamlining administrative operations, I bring strong attention to detail, clear communication, and a results-driven approach to every task.
My goal is simple: to help you save time, reduce stress, and keep everything running smoothly. Whether it's maximizing your property's performance, ensuring projects stay on schedule, or improving day-to-day operations, I’m committed to delivering reliable, high-quality support you can count on.
Let’s work together to keep your properties profitable, your projects on track, and your business operating at its best.
Banking CSR
I am proficient multi-skilled banker specializing in phone and chat-based customer interactions. I primarily handled inquiries related to credit and debit cards, including account closures, dispute resolution, and lost/stolen card reports. We ensure all information needed for KYC form is complete in order to conduct proper investigation. I assist customers for their credit card application status, getting the right information in order to properly review and coordinate it with the backend team.
Demonstrated expertise in providing exceptional customer service while meeting performance metrics. I also maintained strict compliance standards to uphold the reputation and integrity of the financial institution.
Maintained Net Promoter Score (NPS) by ensuring high levels of customer satisfaction and loyalty through effective communication and problem-solving. Calling Eligible customers to offer available products on their account. (EDRAS Approach) - Engage, Discover, Recommend, Action, Solution
