Experienced customer service professional with over 8 years in the industry, adept at
delivering outstanding service and achieving performance goals. Proven track record
with leading companies including Transcom, Teleperformance, and Sitel. Exceptional in
high-pressure environments with a strong focus on resolving customer issues efficiently.
Proficient in English and skilled in Microsoft Excel and Word. Excellent communicator
with a customer-centric approach and advanced problem-solving abilities.