Experienced IT and Operations professional with a background in Application Systems Engineering, Cloud Support, Customer Service, and Last-Mile Logistics Operations. Skilled in system monitoring, troubleshooting, SaaS workflow systems, real-time operations monitoring, rider coordination, parcel deployment, and technical support. Proficient in Angular, React, NodeJS, Java, Python, MongoDB, and cloud infrastructure management. Known for operational efficiency, problem-solving, and cross-functional collaboration.
