With over 4 years of experience in customer support within the BPO industry, I am confident in my ability to deliver excellent performance on this platform as a Virtual Assistant.
I have consistently provided top-notch customer service through my dedication and motivation while handling calls, live chats, and emails. My work experience at ----------- Philippines and Airbnb has taught me how to resolve complex issues and manage triage i-----------, all while delivering effective solutions to customers.
In addition to my customer support background, I am also a PHP web developer with skills in HTML, CSS, and JavaScript. My understanding of databases and blockchain technology gives me confidence that I can bring added value to this role. I am also proficient in Microsoft Office and Adobe Creative Suite, which enables me to efficiently manage various tasks and projects.
I earned my Bachelor of Science in Information Technology from Far Eastern University, and I am confident in my ability to take on new challenges as I pursue a career in freelancing.
