highly dedicated and detail-oriented Intake Specialist and Customer Service Representative with extensive experience in client interaction, case intake, and administrative support. Demonstrates exceptional ability to gather and verify client information accurately while maintaining a high standard of professionalism and confidentiality. Proficient in handling high-volume communications, resolving client concerns with efficiency and empathy, and utilizing various CRM and data management systems. Committed to delivering excellent service and contributing to the overall success of the organization through effective communication, organizational skills, and a client-centered approach.