Experienced Medical Virtual Assistant and Customer Support Specialist with over four years of experience in healthcare administration. Skilled in healthcare administration, patient support, and electronic health record (EHR) management. Skilled in handling appointment scheduling, medical documentation, insurance verification, and patient inquiries with professionalism and empathy. Proficient in HIPAA compliance, ensuring patient confidentiality and accurate record-keeping. Strong ability to manage multiple tasks efficiently while providing excellent customer service. Resume link: -----------