? Register guests and assigns rooms. Accommodates special requests whenever possible.
? Assists in preregistration and blocking of rooms for reservations.
? Process credit, check- cashing, and cash handling policies and procedures.
? Knows room locations, types of rooms available, and room rates.
? Presents options and alternatives to guests and offers assistance in making choices.
? Register guests and assigns rooms. Accommodates special requests whenever possible.
? Assists in preregistration and blocking of rooms for reservations.
? Knows room locations, types of rooms available, and room rates.
? Presents options and alternatives to guests and offers assistance in making choices.
? Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,
? Follows procedures for issuing and closing safe deposit boxes used by guests.
? Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
? Uses proper telephone etiquette.
? Performs cashiering tasks like bill / invoice settlement, posting charges to the guest, paid out's , Foreign currency exchange etc.