I have been with Citibank for 6 years,with my skills , knowledge and experiences, I feel that I would be an asset as a QA officer of your multilevel company. In my capacity I successfully took on many of the Senior Chief Auditor Officer/Compliance Risk/Quality Officer and Targeted Monitoring, Credit Inititation, Loan Approver, Au Credit Bureau Reviewer, AML check duties in Citibank, I would welcome the opportunity to bring that same stability, energy, and dedication to the position available.
I’m on intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with operations support Responsibilities: infrastructure and processes.
Highlights of Qualifications:
Patient, persuasive, and persistent
Highly motivated, fast learner, flexible
Ability to multi-task
Can work with minimal supervision
Familiarity with technical aspects of electronic payments
Ability to effectively answer inquiries and resolve disputes
Ability to maintain confidentiality
Superior interpersonal, written, and oral communication skills
Expert in monitoring, assessing, analyzing and/or evaluating processes and data Identifies policy gaps and procedure, interprets data
Expert in making recommendations and providing decisions aligned with policies, procedures or practices
Expert in assessing credit portfolio, AML referral, evaluate credit/bureau file, credit payment history, assets, liabilities, earnings history, and expenses to find their suitability for credit terms
Expert in recommending approval or denial of loan depending on risk, clients credit data and company’s objective/policies and procedures
Collaborate with partners/stakeholders and performs Monthly Business Reviews
Collaborate with the management for effective game planning and meeting goals and targets for its Line of business’
Proficient in MS Office Programs/Ms Excel