I have 14 years of experience in customer service and administrative roles, including HR and finance, along with 6 years of experience in sales. As a senior customer service representative, I managed emails and calendars, scheduled hotel and flight bookings, organized presentations, prepared invoices, monitored payments, updated financial records, handled client concerns, and consistently provided excellent customer service. As an office coordinator, I managed various administrative tasks, from onboarding employees to handling end-of-contract processes and renewing residence permits. I also prepared invoices, processed contractor payments, and managed employee salaries. As a consultant for Saladmaster Qatar, I achieved significant sales success, earning a promotion to Distributor within a year for consistently delivering a high volume of sales. I was recognized as Saladmaster Qatar’s Top Consultant for 2019. Recently, I completed the Amazon Seller VA Masterclass with Amazenation, gaining essential skills in product research, supplier sourcing, product listing and optimization, and inventory management. I also run my own business, where I manage finances. Currently, I work as an appointment setter, contacting prospects to book appointments for insurance policy reviews and quotations. I am proficient in Google Workspace and Microsoft Office Suite, including Word, Excel, and Outlook, which I use for managing emails and calendars. For presentations, I use Canva, and I rely on tools like Slack, Zoom, Skype, and Google Meet for communication. With my strong organizational skills, attention to detail, and versatility, I am confident I can add value and excel in any role.
