I worked as an analyst for over 5 years. I enjoy working with data and helping teams stay on track. My experience includes monitoring queues, managing attendance, adjusting schedules, and creating reports like hourly updates and daily summaries. I’m also comfortable handling schedule changes, planning training sessions, and coordinating with teams to meet goals.I’m organized and reliable, with a strong focus on making sure everything runs smoothly. I use Excel tools like INDEX-MATCH, XLOOKUP and more to analyze data and support better decision-making.
