Virtual Assistant // Billing Exceptions Supervisor

I worked in BPO Industry since 2015, During that time I am always recognize and been promoted. I worked as a Sales agent until I was hired as a collection’s specialist. We collect credit card debts until I was promoted as a process auditor who provide compliance feedback to agents. I also validating compliance calls. After that, I worked as a vacation guide who help our customers book their Vacation all over North America. My current job is helping our clients on their request. I do the acquisitions. Transferring liabilities of our customers Utility and telecom properties. I also process invoices specifically Leases.