With experience as a Liaison Officer, NDIS Compliance Assistant Team Leader, and Fraud Analyst, I have a proven track record of managing customer inquiries, resolving disputes, and ensuring accurate verification.
As a Liaison Officer, I handled client questions, assessed financial suitability, and explained contracts clearly. In my role as an NDIS Assistant Team Leader, I ensured regulatory compliance, resolved issues, and trained staff on key procedures. My experience as a Fraud Analyst sharpened my skills in payment recovery, dispute handling, and thorough verification.
