With over 8 years of professional experience in customer service, content moderation, and e-commerce, I bring a strong background in communication, adaptability, and attention to detail. My roles have included:
Customer Service Representative (3 years): Skilled in handling inquiries, resolving concerns, and delivering exceptional customer support.
Content Moderator (4 years): Experienced in moderating user-generated content for platforms like TikTok and CapCut, ensuring compliance with guidelines and maintaining a positive community experience.
E-commerce Specialist: Proficient in Shopify and other e-commerce tools, assisting businesses in managing online stores and optimizing operations.
Sales and Billing Representative (1 year): At Apria Healthcare, I managed outbound sales and billing, ensuring timely payments and promoting offers for medical equipment tailored to customers' needs.
I am highly adaptable to various shifts, including night and day schedules, and excel in roles requiring both technical skills and customer interaction.
