I've worked as a customer service representative for over a year, and during that time, I improved my knowledge and abilities by offering exceptional customer service, communicating with customers in an effective manner, establishing trusting relationships, and ensure the satisfaction of the customer by resolving their concerns.
In addition, I have a year of experience as a healthcare advocate in pharmaceutical settings and as a service provider. My areas of expertise include ordering medication for patients, dispensing medication in the proper dosage and quantity, and working with insurance companies and healthcare professionals to maximize patient care. In my current role, I also developed my knowledge in protecting patient information, coordinating with providers, and learning about different plans of insurance in U.S.-based companies.
