Results-driven Executive Virtual Assistant with 6+ years of experience supporting business operations across e-commerce, customer success, and administrative functions. I bring a proven ability to manage high-volume workloads with speed and accuracy — handling 30+ cases/hour and 12–14 emails/hour — while consistently meeting KPI and quality standards.
I specialize in keeping executives and business owners organized, responsive, and focused on what matters most. From managing inboxes and calendars to coordinating cross-functional teams and resolving complex customer concerns, I handle the details so you don't have to.
What I bring to the table:
Executive email and calendar management (Outlook, Google Workspace, Calendly)
E-commerce operations support — Amazon Seller Central, Shopify, order tracking, fulfillment monitoring
CRM management and customer support — Salesforce, Kustomer, Zendesk, Gorgias
Data entry, reporting, and back-office operations
Lead generation, appointment setting, and sales pipeline support
Cross-functional coordination and process documentation
I've worked with international companies across e-commerce and BPO environments, so I understand the pace, communication standards, and professionalism that global clients expect. I'm reliable, detail-oriented, and easy to work with — and I treat every client's business like my own.
Tools I work with daily:
Salesforce · Kustomer · Zendesk · Gorgias · Shopify · Amazon Seller Central · Microsoft 365 · Google Workspace · Airtable · ----------- · Trello · Slack · Calendly · Canva
Open to full-time, long-term roles. Available immediately.
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