With 5 years of experience in a BPO company handling telecom and airline accounts, I have developed strong customer service skills. I honed technical troubleshooting abilities, especially in telecom, and became adept at managing customer inquiries efficiently under pressure. My experience includes sales skills, upselling services, and navigating online system tools, all while adhering to industry regulations and maintaining high-quality service standards. Additionally, I have developed adaptability and strong teamwork skills.
