Customer Service Skills, Communication Skills, Time Management, Problem-Solving Skills, Virtual Assistance

Hi, I’m Kim, a reliable and hardworking professional with experience in customer service, administrative support, and cold calling.

I worked with Telstra and Concentrix handling billing, account, and technical concerns, which strengthened my communication and problem-solving skills. I also have experience as an Office Administrator, managing emails, client inquiries, and follow-ups. Recently, I worked part-time as a cold caller, where I handled outbound calls, engaged with prospects, and built confidence in sales communication.

I may be new to virtual assistant roles, but I am quick to learn, detail-oriented, and committed to delivering quality work on time. I am looking for a long-term opportunity where I can support clients and grow with a team.