With over three years of experience in healthcare administration and customer service, I have developed strong skills in resolving billing concerns, coordinating patient care, and supporting both providers and patients in fast-paced healthcare environments.
In my previous roles, I handled responsibilities such as insurance verification, claims follow-ups, denial resolution, payment posting, and patient intake coordination. I have experience working with various EMR systems including Simple Practice, AdvanceMD, Portico, and CPSI, as well as insurance and claims platforms such as Waystar, Availity, and Cover-----------ds. I have also supported mental health practices by scheduling appointments, managing patient onboarding, and maintaining accurate and confidential records.
I am detail-oriented, organized, and committed to providing excellent support to both patients and healthcare providers. My experience in medical billing processes, pharmacy coordination, and administrative support allows me to efficiently resolve concerns and ensure smooth operations.
