I help e-commerce businesses provide fast, professional customer support and keep their day-to-day operations running smoothly. With over 5 years of experience in customer service and virtual assistance, I specialize in email and live chat support, Shopify order management, and resolving customer concerns with accuracy and care.
I'm experienced with Gorgias, Shopify, Microsoft Office, Google Workspace, CRM platforms, and data management tools. My background includes handling high-volume customer inquiries, processing orders, managing returns and refunds, tracking shipments, and coordinating with customers to deliver a positive support experience.
I'm available for full-time remote work and can work during US business hours, including EST and PST schedules. I'm looking for a long-term opportunity where I can become a dependable member of your team, learn your business, and contribute consistently over time.
I take pride in being reliable, detail-oriented, and easy to work with. I communicate clearly, stay organized, and can work independently with minimal supervision while maintaining a high standard of customer service. If you're looking for someone who values professionalism, consistency, and long-term commitment, I'd be glad to support your business.
