Stop losing time to complex case intakes and administrative bottlenecks!
As a seasoned Professional with 13+ years of experience across the Healthcare and Legal sectors, I provide high-level support for firms that require precision and expert communication. I specialize in navigating the "gray areas" of Medical Subrogation, Pre-Authorizations, and Legal Intake.
I act as the critical bridge between technical requirements and client needs. Whether you are a law office managing itemized liens or a healthcare provider struggling with peer-to-peer review scheduling, I have the background to handle your operations seamlessly and with 100% HIPAA compliance.
Strategic Support for Your Business:
Medical Case Coordination: Expertly managing pre-authorization processes and connecting providers with physicians for peer-to-peer reviews.
Legal Intake & Support: Drafting essential legal documents (pleadings, affidavits, contracts) and managing high-stakes court calendars and deadlines.
Subrogation Intake: Managing inquiries from law offices and liability carriers, educating members on legal questionnaires, and processing secure correspondence.
Conflict Resolution: 13+ years of experience resolving escalated customer issues and service modifications with a focus on empathy and professionalism.
Technical Stack & Compliance:
Tools: CRM Systems, Microsoft Office ( Excel/Outlook), Google Workspace, Zoom, and Microsoft Teams.
Standards: Strict adherence to HIPAA, legal data requirements, and insurance subrogation protocols.
Efficiency: Proven track record in high-volume environments and digital filing system optimization.
I am looking for long-term partnerships where I can apply my expertise to keep your business organized, compliant, and focused on growth.
Ready to streamline your workflow? Click the 'Invite' button and let’s discuss how I can help you hit your goals.
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