Hi! I'm Glennel, and I have experience in customer support, e-commerce, data entry, and web development. I enjoy solving problems, learning new things, and making sure every task is completed accurately and on time.
I have handled phone and email support, resolved customer concerns, processed refunds and replacements, and managed support tickets using Zendesk. I also ran my own online store for several years, where I managed product listings, inventory, orders, and customer inquiries. These experiences taught me how to stay organized, communicate well with different kinds of people, and work independently.
I'm comfortable using Microsoft Office, Google Workspace, Canva, Zendesk, and other online tools. I also have experience building websites using HTML, CSS, JavaScript, PHP, and MySQL.
I'm someone who learns quickly, pays attention to details, and takes responsibility for my work. I believe in being reliable, easy to work with, and always giving my best, whether I'm handling customers, organizing data, or learning a new system.
