Business Analyst II / Sr Analyst II Business Operations
Create and maintain projects including resource allocation and budget tracking activities in Salesforce to GSAP.
Review and arrange upload file to update billing as per signed contract amendment, CPI, AWE uplifts and other billable enhancements in coordination with billing team (GSAP).
Monitor billing process to ensure projects are being billed as per assigned billing date.
Monitor managed services (support contract) in Red Center to ensure details are aligned on customer signed contact and revenue reports for Finance Review.
Verifies, analyzes, and ensures that the Statement of Work, Cost Plan and Contracts conform to the agreement between DXC and its client.
Collaborate with cross-functional teams to address operational challenges.
Create and maintain reports on operational performance.
Recommend changes to system or process
Billing Administrator / Billing Specialist
Build, maintain, and manage projects including plan data using Project Systems module of SAP for pre-sales and delivery to cater customer requirements.
Raise sales orders/billing documents using the different billing processes in SAP which conform to customer billing obligations.
Timesheet administration for Fujitsu Australia and New Zealand employees for accurate billing of services and cost tracking.
Monitors availability of budget per project prior to invoicing and coordinates with Project Managers as necessary
Process different requests with regards to projects, timesheets, billing, and POs within SLA.
Verifies, analyzes, and ensures that the Statement of Work, Cost Plan and Contracts conform to the agreement between Fujitsu and its client.
Monitor and update the correct functioning of the documented procedures.
Maintain working relationships with those responsible for Project monitoring within the Business Units and Finance
Identify areas for Improvement and gives ideas on innovations and may be task to handle this with guidance from the Senior Specialist/SME or TL
Initiate process improvements and innovations with guidance from the team lead. Perform user acceptance testing.
Comply with JSOX requirements, approval, and limits of Authority with regards to process on projects, timesheets, and billing.
