Licensed Nurse with experience in healthcare operations, patient support, customer service, and team management.
I have worked in fast-paced healthcare and operations environments supporting patients, providers, internal teams, and clients across pharmacy benefits management, clinical research, and customer support roles.
My background includes leadership experience at OptumRx, where I handled team operations, workflow coordination, performance support, and customer service in a high-volume healthcare setting. I also have experience in clinical research support, transcription, administrative coordination, and remote healthcare services.
I’m known for being reliable, adaptable, detail-oriented, and easy to work with. I communicate well with clients and teams and work effectively in remote environments requiring professionalism, organization, and accountability.
Skills include:
• Healthcare Operations
• Patient Support & Coordination
• Team Leadership
• Customer Service
• Clinical Research Support
• Administrative Support
• Project Coordination
• Data Entry & Documentation
Currently open to remote healthcare support, operations, coordination, and customer service opportunities.