I am a dedicated professional with 5 years of experience in customer service, specializing in both technical and administrative support. My expertise lies in i----------- management, handling change requests, and ensuring seamless service delivery tailored to customer needs.
Highlights of My Work Experience:
Technical Support: Skilled in managing technical i----------- and processing change requests to resolve customer concerns promptly and efficiently.
Administrative Excellence: Successfully managed both scheduled and unscheduled installations, meeting customer requirements and maintaining service standards.
Project Coordination: Ensured timely delivery of services and accuracy in fulfilling customer orders.
Call Management: Handled over 35 calls per shift, utilizing advanced call management systems and software to schedule contractors, retrieve customer data, and coordinate equipment services.
I am currently seeking a part-time opportunity where I can apply my skills to help businesses achieve their customer service and operational goals.
