Administer pharmacy benefits programs for plan members, ensuring that all prescriptions are processed correctly and in accordance with plan guidelines. Serve as a primary contact for inquiries related to medication coverage, formulary management, and cost-sharing structures. Work with insurance carriers to manage drug formularies, ensuring the inclusion of clinically appropriate medications while optimizing cost efficiency. Analyze pharmacy claims data to identify trends in medication use and cost, making recommendations for adjustments as necessary. Educate plan members on the use of generic medications, mail-order pharmacies, and other cost-saving options to enhance access to medications.