I am skilled in analyzing service data to identify trends in preventive maintenance, calibration, and repair activities, ensuring data-driven insights guide operational decisions. With expertise in maintaining accurate and consistent databases of service activities across multiple sites, I excel in fostering organized and efficient workflows. My experience includes monitoring and evaluating equipment performance through functionality testing and reporting, as well as streamlining communication and issue resolution by coordinating with end-users and engineers using tools like Asana. Additionally, I am adept at tracking and ensuring the timely resolution of reported issues through platforms such as Jotform and generating detailed reports to support decision-making and optimize service processes.
