Experienced Medical Virtual Assistant with over 10 years of expertise in US healthcare operations, specializing in appointment scheduling, insurance verification, prior authorization, billing, and claims management for US healthcare clients, including doctor’s offices and DME (Durable Medical Equipment) companies.
Former Healthcare Trainer with a proven track record of developing and delivering effective training programs, optimizing workflows, and ensuring compliance with industry standards. HIPAA Certified and Coding Certified, ensuring data security, patient confidentiality, and accuracy in medical documentation.
Skilled in managing client relationships with professionalism, ensuring exceptional service delivery and patient satisfaction. Detail-oriented, organized, and committed to providing top-tier remote administrative support with a fully equipped remote setup, capable of handling the demands of a fast-paced healthcare environment.
Ready to leverage my skills and certifications to help healthcare teams streamline operations, maintain compliance, and deliver outstanding patient care.