I am a Computer Science graduate with 12 years of experience in the BPO industry, including 7 years as a Team Leader. I have strong skills in customer service, team management, and performance coaching.
I also have nearly 2 years of experience as a Personal Lines Insurance Virtual Assistant, specializing in quoting policies across multiple states and working with various carriers. I am detail-oriented, organized, and committed to delivering accurate and efficient results.
I am currently seeking opportunities in virtual assistance, insurance support, and administrative roles.
