Customer-focused Bachelor of Science in Psychology graduate with experience providing voice and non-voice customer support in the vacation rental industry.
Skilled in managing guest inquiries, reservation support, booking modifications, issue resolution, and delivering exceptional guest experiences through professional communication and empathy.
Internship experience across clinical, educational, industrial-organizational, and community settings strengthened administrative, interpersonal, recruitment, documentation, and problem-solving skills.
Organized, adaptable, and committed to supporting Airbnb hosts through efficient virtual assistance.
