- With over 13 years of experience in a Business Processing Outsourcing [BPO/Call Center]
- A strong 5 years background in administration, finance, operations, and project management and expert at transforming processes, optimizing collaboration, and delivering exceptional support that drives organizational success.
AREA OF EXPERTISE:
-Administrative Support (Calendar Management, Travel Coordination, Record-Keeping)
-Project Management & Operations
-Strategic Analysis of Sales Programs
- Sales B2B or B2C ( Lead Generation Team/Appointment Setting)
- Customer Service (Phone, Email and Chat)
- Training and Development- Instructional Designer
- Business Planning
- Data Entry, Virtual Assistant and Administrative Task
APPLICATION EXPERTISE
Zendesk
Canva
HubSpot
LinkedIn
MS Office
Google Applications
Dropbox
Google Sheets
Google Docs
Jira
Salesforce
Slack
Dialpad
*and other similar applications
I bring seamless collaboration, timely delivery, and unwavering commitment to confidentiality.
