I am a dedicated professional with nearly 3 years of experience in a BPO setup, handling travel accounts from 2021 to 2024, covering both voice and non-voice services. I received training on GDS systems, equipping me with strong technical and customer service skills. After my BPO experience, I transitioned to freelancing, where I have been working as a cold caller, developing expertise in lead generation, client engagement, and sales support. I am adaptable, eager to learn, and committed to delivering exceptional results.