With almost 6 years of experience in the BPO industry, I've handled multiple international accounts such as billing, collections, sales, customer service, technical support and medical records. I was consistently one of the top agents with my previous companies, a good team player and has enthusiasm when it comes to giving excellent customer service. I have excellent communication skills and knowledgeable in using tools such as Cisco, DrChrono, ECW, Availity, Slack, Salesforce, V-----------, etc. I also have certifications for HIPAA, Medical Administration Training and Medical Billing Training.
