My name is Shairen Merl De Leon, 27 years of age, married and mom of two. I am currently residing here in the Philippines. So I’ve been in a BPO Industry for the past 5 years, I have handled multiple accounts. My past task was a customer service, customer support, I’ve also handled healthcare accounts, and email teams. I listen to customer’s questions and concerns and provide answer’s and responses. Also provide information about different products and services. I am good in communication skills since I had a lot of experience talking to different kind of people, also a multi tasker person. I also do generating leads, managing emails, assisting sales efforts.
