Virtual Assistant & Customer Support Specialist with experience supporting US-based companies in both corporate and small business environments. I specialize in handling high-volume customer communication, technical support, and escalations.
I also support day-to-day operations, including scheduling and dispatch, internal coordination, insurance-related documentation, and inbound and outbound sales support such as lead qualification, quoting, and booking appointments.
I work independently, follow existing processes, and take representing a business seriously, balancing rapport and professionalism in every customer interaction.
My most recent role was an approval specialist for a public adjusting firm/construction company, where I helped homeowners win their insurance claims.
I am open to full-time or part-time opportunities where I can bring value to growing teams.
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