An Experienced Medical Biller and Customer Care Service Representative, with a strong background in healthcare billing processes and delivering exceptional customer service for 9 years. Expert in managing billing inquiries, resolving insurance claim issues and ensuring that patients' accounts are accurate and up to date. With a comprehensive understanding of medical billing codes, insurance policies, and payment procedures, handle disputes, and assist patients with financial concerns related to their healthcare services. While in Customer service role, I am skilled in addressing inquiries, troubleshooting problems, providing clear and accurate information in a timely manner and known for a friendly, patient-focused approach. With years of experience in BPO industry, I was promoted as a Supervisor and was able to manage a performing team while using my knowledge, experience and skills.
