Experienced and dedicated Customer Service Representative with a proven track record in resolving customer concerns, scheduling appliance repair appointments, and managing order-related inquiries. Adept at coordinating private event bookings, handling email correspondence, and delivering top-tier customer service.Proficient in phone and email support, troubleshooting appliance issues, and upselling warranty repairs to enhance customer value. Additionally, experienced in managing online orders through Shopify and skilled in using Square for payment processing and invoicing. Committed to ensuring seamless customer experiences through strong problem-solving and communication skills.
