I am an Executive Assistant and Back Office Support professional with experience handling U.S. healthcare accounts, managing 30 to 60 plus daily inquiries, and maintaining accurate CRM and ticket workflows.
I specialize in email management, calendar coordination, CRM updates, and administrative support that keeps daily operations organized and on track. I am comfortable using Google Workspace, Microsoft Excel, and internal systems to manage data, track tasks, and ensure nothing falls through the cracks.
In my current role, I handle both customer support and back office processes, resolving account issues, documenting cases in real time, and managing workflow queues within SLA timelines. This has developed my attention to detail, speed in navigating systems, and ability to manage multiple tasks efficiently.
I am reliable, organized, and proactive in completing tasks and handling follow ups without constant supervision.
I am looking for a long term role where I can support a business owner or team, manage backend operations, and grow into a more advanced Executive Assistant or operations focused role.Highly motivated and results-driven individual with a proven ability to adapt and excel in dynamic environments. Skilled in content creation and audience engagement, with a focus on delivering impactful results. Dedicated to achieving financial stability, continuous personal growth, and fostering a strong work ethic to drive success in all professional endeavors.
