Quality Assurance/Data Specialist
Skills
• MS Excel (Data Entry and Formatting, Cell Referencing, Basic/Advanced Formulas, Pivot Tables, Lookup functions (VLOOKUP, XLOOKUP)
• Google Sheets, Google Docs
• GMC Next | Google Merchant Center and Basic Google Analytics
• MS-Office applications ( Visio, Word, PowerPoint)
• Canva
• Data Quality Management
• Understanding of Telecommunication Industry Router and Switches, Routing Protocols, PSTN, DSL, VoIP
• Product Data Feed Optimization and Management
• Data Error Handling
• Data Transformation (Data Cleaning and Formatting)
• Ticket Management
• Patch Management (Planning & Scheduling)
Experience
Microsourcing PH |(Big Commerce | Feedonomics) Sept 2021 - Present
Feedonomics (Freelancer) Apr 2020 – Aug 2021
• Ensures that all external and internal requirements are met before the client's product data feeds are pushed live to E-commerce channels.
• Responsible for inspecting procedures and outputs and identifying mistakes or non-conformity issues
.• Ensures high quality services are implemented and executed based on best practices and documented methodology.
• Identifying opportunities to enhance data feed performance
IT Operations Analyst /Patch Manager
ACCENTURE Aug 2012 – Apr 2020Project: Ross Stores
• Managed WSUS once new security updates have been released
• Ensured all Windows/Linux/Oracle DB servers have been patched and meet the compliance period
• Communicated with Server owners for patching activities.• Managed Patch inventories and Master Server List
IT Operations Analyst/Solutions Engineering Specialist
ACCENTURE
Project: GCS-SES-Verizon Telecommunications
• Part of US and EMEA Team of Consultants/Sales Engineering Team
• Completed tasks for the Solutions Architects/Network Consultants
• Updated/Maintained network diagrams for Verizon Customer
• Created/Designed (Pre Sales and Post Sales Network Diagrams
• Created an updated VoIP [SIP Trunk] design
• Monitor and Analyze Network Usage/Port Ut-----------zation• Prepared circuit inventory report
• Assisted in product research for RFP (Request for Proposal) /Technical Documentation
