I'm a dependable BPO professional with a background in tourism and hands-on experience supporting brands like DoorDash, Under Armour, AT&T, and Albert. My studies in tourism strengthened my communication and customer service skills, which I now apply across industries like e-commerce, telecom, and fintech.
I’ve helped customers with billing concerns, technical issues, and financial support through chat, email, and calls. I’m confident using tools like Salesforce, Zendesk, and Slack, and I always aim to provide helpful, thoughtful service in every interaction.
