Before Joining BPO industry, I am Store Supervisor in Retail Company, Store Manager in Food Industry and Store Management Trainee in Retail as well. I already have Experience in handling Customer Complaint Face to face or through call and chats. I've learned a lot in BPO industry especially how to talk to the customer with different culture. Its quite challenging at first but once you get used to it, it will be fun.
Here are some of my skills that I can share with you.
Chat Support
Order Management
<8efe80624d780eba0c6493ec45140364>Email Support
Daily Sales Report to Monthly Sales Report
Booking an Order
Order Processing
Billing
Invoicing
Account Management
