An organized and efficient individual with 5 years of experience managing large-scale software systems and I.T. related hardware problems or issues. Skilled in using and maintaining inventory and sales database. Strong background in ticket management and customer relations. 2-3 years of experience in the field of Application Support.
• Exceptional troubleshooting skill
• Developed good decision-making and planning ability, self- motivated, flexible and analytical.
• Knowledgeable in the use of MS Office Apps
• Computer proficiency
• Desktop Support (Level 1 & 2)
• Service-focused
