Hi,
I have been working in the BPO industry as a customer service representative chat for over a year. I handled Retail account international. My previous company provided me with many opportunities to learn. I acquired the skill of assisting customers by using positive scripting and manners.
Through my journey, I have developed the confidence and self-esteem necessary to establish connections with customers, as well as the tools and skills sets I possess.
These are my skillset:
GDS
Amadeus
Airline Reservation
Hotel Reservation
Dispatcher tools
USPS Tracker
FedEx Tracker
Good communication skills in Chat
Outbound calls
Live Agent
Time management
Critical Thinking
Hard working
Adaptability
Flexibility
I believe that I can contribute all my knowledge and skills to your business. Please don't hesitate to contact me for further information.
