Customer Service Representative with 4 years of diverse experience in delivering exceptional support across multiple communication channels, including phone, email, live chat. Proven track record with Amazon, where I efficiently managed seller inquiries and resolved issues to ensure a seamless customer shopping experience. Also experienced in providing customer support for Australian travel insurance, helping clients navigate policies, claims, and services. Additionally, I have a background in inside sales, assisting customers with product recommendations and upselling. Recently, I expanded my skill set as a Virtual Assistant for 3 months, offering administrative support and contributing to team productivity. Highly focused on customer satisfaction, problem-solving, and creating positive customer interactions.
