With over 7 years of customer service experience and several years in sales, I specialize in resolving issues quickly and effectively often within minutes. I'm highly skilled in platforms such as Shopify, Zendesk, Amazon, Gorgias, Microsoft Office, Asana, RingCentral, HubSpot, and ShipStation, and I'm confident managing social media inquiries as well. Beyond customer support, I've created clear and effective SOPs that streamline business operations, directly improving productivity.
The companies I've worked with have earned recognition and awards for their outstanding customer service ratings, which reflects my ability to deliver results. In addition, I can support with administrative tasks and photo editing, making me a versatile tea-----------mber who can contribute across multiple areas of your business.