High level of Customer Service
- responsible for handling requests, inquiries, and
customer complaints to provide appropriate solutions
and alternatives within the time limits to achieve
satisfaction.
- Manage large amounts of incoming phone calls,
email s and personal drop by clients and in-house
guests to identify and assess customers’ needs.
- Build sustainable relationships and trust with
customer accounts and other departments in finding
appropriate solutions.
Organizational Skills
- Knows what to focus on, to adapt and readjust as
needed to complete a certain task efficiently.
- Able to lead the team by communicating the
assignment and tracking the progress
- Maintain tasks to be updated and accurate
information for easy tracking
- Team player, able to work harmoniously on a team
and obtain full support to the departments.
Social Media Management
- Familiar with using Facebook Business Suite
- Produce pleasing graphic contents using Canva and iMovie
- Reply to comments and comments and keep
audience engage.
Communication Skills
- Fluent in speaking in English
- Empathetic and persuasive
Data Entry and Research
- Excellent attention to detail
- Expert in using Microsoft Office and Google Suite
Tools
Leadership Skills
-Experienced to train new people under our team
-Conducting Leadership Trainings in Southeast Asia
