Hello! I’m Liza, a dedicated Customer Support and Virtual Assistant professional with over 7 years of experience in the BPO industry supporting U.S.-based clients in telecommunications, travel, eCommerce, and technical support.
I recently transitioned into Virtual Assistant roles, where I assist businesses with short-term rental operations, guest communication, lead generation, and administrative support. I’m experienced in managing customer inquiries, resolving issues efficiently, and maintaining excellent customer satisfaction.
My experience includes working with platforms such as Airbnb, CRM systems, Google Workspace, ServiceNow, and GoHighLevel, and I’m comfortable handling phone, email, and chat support in remote environments.
I’m reliable, detail-oriented, and committed to helping businesses run smoothly while providing exceptional customer service.
I’m excited to bring my skills and experience to support your business and help your operations grow.
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